Privacy Policy

Last updated: 2026-07-12

Short version: we collect the minimum needed to run a map-based dog-owner community, we never sell data, others never see your exact location, and you can delete everything.

What we collect

Data	Where it comes from	Why
Name, email, profile picture	Your Google/Facebook sign-in	Identify you to other users; contact you about your account
Dog profiles and photos	You	The core of the product
Approximate location	Your device, only while you share	Show nearby dogs and walks
Walks, contacts, messages	You	Provide those features
Basic technical logs	Your browser	Keep the service running and secure
Anonymous usage totals	Our servers	Plan capacity and monitor service health

We do not collect advertising identifiers, we run no third-party trackers, and we do not sell or rent personal data.

Anonymous usage statistics

We keep aggregate counters on our servers for walks created, nearby map searches, and daily active users (distinct signed-in accounts with any activity per UTC day). These are totals only — no third-party analytics SDKs, no per-user profiles sold or shared, and no advertising identifiers. Operators view them through our internal OpenTelemetry monitoring.

Location, specifically

Sharing your area is off by default and always your explicit choice.
Other users see a position that is deliberately offset (~150 meters); your exact coordinates never leave the server.
Presence sharing expires automatically after about an hour.
Walk meeting points you create or join are exact and visible by design — choose public places.

Where data lives

Data is stored on our servers (currently hosted in the EU) in our database. Sign-in is processed by Google Firebase Authentication (Google LLC), which processes your provider profile per its own terms. Photos are stored on our servers.

Retention

Your data stays until you delete it or your account. Server logs rotate on a short schedule. Deleted data is removed from the live database immediately; backups expire within 30 days.

Your rights

You can access, correct, or delete your data. Deleting your account removes your profile, dogs, photos, presence, walks you organized, contact links, and messages you sent. See Data deletion for the exact steps.

If you are in the EU/EEA, you may also lodge a complaint with your local data protection authority. The legal basis for processing is the performance of the service you signed up for (contract) and our legitimate interest in keeping it secure.

Children

Hav Hub is for adults (18+). We do not knowingly process children's data; if you believe a child uses the service, email info@hav-hub.com and we will remove the account.

Changes

We'll post changes here and update the date above.

Contact

Privacy questions and requests: info@hav-hub.com.